Terms of Use

1.Acceptance & eligibility

These Terms of Use (the "Terms") are a binding agreement between you and OneClick Commerce LLC, a California limited liability company ("Riff," "we," "us," or "our"), governing your use of the Riff mobile application, the Riff web application at theriff.app, and related services (together, the "App"). By downloading, accessing, or using the App on any platform, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

You must be at least 13 years old (or the minimum age of digital consent where you live) to use Riff. If you are under the age of majority in your jurisdiction, you may use Riff only with the involvement and consent of a parent or legal guardian who agrees to these Terms. By using the App you represent that you meet these requirements and that all information you provide is accurate.

2.Your license to use Riff

iOS app. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the iOS app on an Apple-branded device that you own or control, for your personal, non-commercial or internal purposes, and as permitted by the App Store Terms of Service. This license is the "Licensed Application" license described in Section 22.

Web app. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Riff web application at theriff.app through a standard web browser, for your personal, non-commercial or internal purposes.

You may not, and may not permit anyone else to: (a) copy, modify, or create derivative works of the App; (b) reverse engineer, decompile, or disassemble the App, except to the extent this restriction is prohibited by law; (c) rent, lease, lend, sell, or sublicense the App; (d) remove any proprietary notices; (e) use the App to build a competing product or to train competing AI models; or (f) access the App through automated means or interfere with its normal operation, security, or infrastructure (including our rate limits and generation proxy).

3.Your account

Anonymous use on iOS. On iOS, Riff works without a sign-up: the app creates an anonymous account tied to your device so your library, credits, and subscription persist. Because an anonymous account is device-based, we may be unable to recover your library or credits if you lose access to your device, and you are responsible for maintaining your own backups where available.

Riff accounts. You may optionally create a Riff account — with an email address and password, Sign in with Apple, or Google — and an account is required to generate music in the web app. One account keeps your songs, credits, and subscription in sync across the iOS app and the web app. Password recovery works by a one-time code sent to your account email.

You are responsible for your device, your account credentials, and all activity that occurs through your copy of the App or under your account. Keep your credentials confidential, and notify us at hey@theriff.app if you suspect unauthorized use of your account.

4.Subscriptions, credits & billing

Riff offers optional auto-renewable subscriptions that provide recurring credits used to generate content, plus one-time credit packs on the web. Current plans are:

• Riff Pro Weekly — $7.99 per week, including 50 credits per week.
• Riff Pro Annual — $39.99 per year, including 200 credits per month.

Automatic renewal — what you are agreeing to

Both plans are automatic-renewal subscriptions. Riff Pro Weekly renews every week at $7.99 and Riff Pro Annual renews every year at $39.99, charged to the payment method you provide, until you cancel. There is no separate renewal notice before each charge. You may cancel at any time, effective at the end of the period you have already paid for, using the instructions in Section 5.

Prices are shown at the point of purchase and are stated in U.S. dollars unless otherwise displayed. Prices exclude sales tax, VAT, GST, and similar taxes unless stated; where we are required to collect them, they are calculated and shown before you confirm, and charged in addition to the listed price. A subscription purchased on either platform applies to your account (or anonymous identifier) everywhere — you do not need to subscribe twice.

Price changes. We may change subscription prices. If we do, we will give you at least 30 days' notice by email or in the App before the change takes effect, the new price will apply only from your next renewal, and you may cancel before then to avoid it. For iOS subscriptions, Apple additionally requires your consent to certain price increases before they take effect.

Billing on iOS (Apple)

In the iOS app, payment is processed by Apple through in-app purchase and charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless it is canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period, at the price of the plan you selected. You can manage or cancel your subscription any time in your device's Settings → Apple Account → Subscriptions. Deleting the App does not cancel your subscription. Cancellation takes effect at the end of the current billing period; you keep access until then.

Billing on the web (Stripe)

On the web, payment is processed by Stripe Payments Company and its affiliates ("Stripe") through Stripe-hosted checkout. Your card details are provided directly to Stripe — we never see or store your card number. Web subscriptions automatically renew at the end of each billing period until canceled. You can cancel any time via Manage billing on your account page; cancellation takes effect at the end of the current billing period, and you keep access until then. Deleting the App or signing out does not cancel your subscription.

Delivery. Riff is a digital service with no physical shipment. Access and credits are added to your account immediately on successful payment — normally within seconds — and are available at theriff.app and in the iOS app as soon as they land. If a payment succeeds but your credits do not appear within a few minutes, email hey@theriff.app and we will fix it.

On your statement. Web charges appear on your card or bank statement as RIFF APP. If you see a charge you do not recognize, please contact us before disputing it — we can usually identify and resolve it the same day.

Credit packs (web only)

One-time credit packs are available on the web app in addition to, or instead of, a subscription:

• Starter — 25 credits for $4.99.
• Creator — 60 credits for $9.99.
• Studio — 150 credits for $24.99.

Credit packs are one-time purchases and do not renew.

Credits

Credits are consumed when you generate content; generating a song currently costs 5 credits, and the current cost of each feature is shown in the App. Credits do not expire and unused credits roll over from period to period. However, credits are a limited, revocable license to use App features: they are virtual items, have no monetary value, are not your property, and are not redeemable for cash or transferable outside the App, except where required by law. If a generation fails, we generally return the credits used. We may change the number of credits required for a feature, the credits granted by a plan or pack, or the credit system itself, on a going-forward basis. Credits are forfeited if your access is terminated for violating these Terms or when you delete your account or data.

5.Refunds & cancellation

How to cancel

Cancelling is self-service and takes about as long as subscribing did. Web subscriptions: open your account page at theriff.app and choose Manage billing, then Cancel — no email, no phone call, and no retention conversation required. iOS subscriptions: your device's Settings → Apple Account → Subscriptions → Riff → Cancel. Either way, cancellation stops future charges; you keep your plan and the credits already in your balance until the end of the period you have paid for.

Refunds on purchases made on the web (Stripe)

Our 14-day policy. If you bought on the web and have not spent any of the credits that purchase granted, email hey@theriff.app within 14 days of the charge and we will refund it in full. This covers credit packs, first subscription payments, and renewals alike — including a renewal you did not mean to let through. We aim to answer every refund request within 5 business days.

If some of the credits have been spent, we are not obliged to refund the purchase, but we will still look at it — tell us what happened. Where a refund is issued, we remove any unspent credits granted by the refunded purchase. Nothing in this section limits any refund or cancellation right you have under the law where you live; see Section 6.

Refunds on purchases made through Apple (iOS)

In-app purchases on iOS are billed by Apple, not by us, so we cannot issue those refunds. Request them from Apple at reportaproblem.apple.com under Apple's refund policy. If Apple turns you down and you think we should make it right, email us anyway and we will see what we can do.

Disputes and chargebacks

Please contact us before disputing a charge with your bank. A chargeback takes weeks and often ends with your account suspended; an email to hey@theriff.app usually resolves the same problem in a day. We reserve the right to revoke credits granted by any purchase that is refunded, reversed, or charged back, and to suspend or terminate accounts that abuse refunds, chargebacks, or promotional offers. Any free or promotional credits may be modified or withdrawn at any time and are not refundable in cash.

6.EEA, UK & other consumer rights

Riff is sold worldwide, and consumer-protection law in your country may give you rights that these Terms cannot take away. Nothing in these Terms limits those rights, and where a term below conflicts with a mandatory consumer protection where you live, that protection wins.

Right of withdrawal (EEA and UK). If you are a consumer in the European Economic Area or the United Kingdom, you generally have 14 days from the date of purchase to withdraw from a distance contract without giving a reason. Because Riff delivers credits and access immediately, by completing checkout you expressly request that we begin performance straight away and acknowledge that, once the digital content has been fully supplied to you, your statutory right of withdrawal may be lost. Our 14-day policy in Section 5 is intended to be at least as generous as this right in practice: if you have not spent the credits, you get your money back. To withdraw or request a refund, email hey@theriff.app — a plain statement is enough, and no particular form is required.

Statutory guarantees. Consumers in the EEA, the UK, Australia, and other jurisdictions with similar laws are entitled to services supplied with reasonable care and skill and matching their description. The disclaimers and liability limits in Sections 16 and 17 apply only to the extent permitted by the law that applies to you, and do not exclude liability for death, personal injury, fraud, or anything else that cannot be excluded by law.

Complaints. Contact us first at hey@theriff.app. If we cannot resolve it, consumers may also be able to complain to the consumer-protection authority or alternative dispute-resolution body in their country. Consumers are not required to arbitrate where the law prohibits it — see Section 20.

7.AI-generated content & ownership

Riff generates songs, lyrics, cover art, and voices from the inputs you provide ("Generated Content"). As between you and Riff, and to the maximum extent permitted by applicable law, you own the Generated Content you create, and we assign to you any rights we may have in it. You may use your Generated Content for personal or commercial purposes, subject to these Terms and applicable law.

Because Generated Content is produced by machine-learning systems, you understand and agree that:

• It may not be unique. Other users may generate the same or similar output from similar inputs, and we make no promise of uniqueness or exclusivity.
• It may not be protectable. In some jurisdictions, AI-generated output may not qualify for copyright or other intellectual-property protection. We make no representation that your Generated Content is protectable, and you are responsible for determining this for your intended use.
• It may resemble existing works. Output could unintentionally resemble existing music, lyrics, names, or artwork. You are solely responsible for clearing any rights and for ensuring your use does not infringe or violate any third party's rights before publishing, distributing, or monetizing it.
• No endorsement. Generated Content does not imply any affiliation with, or endorsement by, any artist, brand, or person it may reference or resemble.

8.Your content & the rights you grant us

"Your Content" means the prompts, lyrics, images, audio, voice recordings, and other materials you submit to the App. You retain your rights in Your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for formatting and processing), transmit, and display Your Content and Generated Content solely to operate, secure, support, and improve the App and to provide the features you request — including sending your inputs to our AI generation provider to create your output, backing up and syncing your library, hosting share links you choose to create, and reviewing content reported to us.

We do not train AI models on your content. We do not use Your Content or your Generated Content to train, fine-tune, or evaluate any AI model, we do not sell Your Content, and we do not license or otherwise make it available to any third party for model training. Your inputs are sent to our generation provider for one purpose — producing the output you asked for — under an agreement that permits them to use it only to provide that service to us.

You represent and warrant that you own or have all rights necessary to submit Your Content and to grant this license, and that Your Content and your use of Generated Content do not violate these Terms, any law, or any third party's rights.

9.Acceptable use

You agree not to use Riff to create, upload, generate, or distribute any content, or to engage in any conduct, that:

• is unlawful, defamatory, harassing, abusive, threatening, or invasive of privacy;
• is sexually explicit, pornographic, or sexualizes minors in any way;
• promotes hate, violence, terrorism, self-harm, or discrimination against protected groups;
• infringes or misappropriates any copyright, trademark, publicity, privacy, or other right, including generating a real artist's voice, name, or likeness without authorization;
• impersonates any person or entity, or creates misleading, deceptive, or fraudulent audio or "deepfake" content;
• contains malware, or attempts to probe, disrupt, overload, or circumvent the security, rate limits, or generation proxy of the App;
• violates the terms of Apple, Stripe, or any of our other service providers; or
• is otherwise objectionable or that we reasonably determine harms Riff, its users, or third parties.

You are solely responsible for Your Content and for your use of Generated Content. We may, but are not obligated to, monitor use of the App and may remove content or restrict access for any violation.

10.Voice cloning rules

Riff's voice features let you create a synthetic voice from recordings you provide. You represent, warrant, and agree that:

• the voice you record is your own, or you have obtained explicit, verifiable consent from the individual whose voice is recorded;
• you will not use voice features to impersonate any person, to create content that could mislead others about who is speaking or singing, or to violate anyone's rights of publicity or privacy; and
• you will comply with all laws applicable to voice and biometric data.

Creating a synthetic voice of another person without consent, or using synthetic voice to deceive, defraud, harass, or harm, is strictly prohibited and may result in immediate termination and referral to authorities where appropriate.

11.Objectionable content & moderation

Zero tolerance. Riff has no tolerance for objectionable content or abusive users. This is a condition of using the App.

Although your library is primarily private to you, the App includes tools to report content. You can report a song from the Library or the Now Playing screen using the Report option, or by emailing hey@theriff.app — including songs you encounter through a share link. Reports may be categorized (for example: sexual or explicit; hate or violence; copyright/IP; spam or misleading; or other).

We review reported content and will act on objectionable-content reports within 24 hours where action is warranted — which may include removing the content, disabling share links, and ejecting or banning the user who provided it. You can also hide content within the App. We may take these actions at our discretion and without notice to keep Riff safe.

12.Creator Program

We sometimes invite people who post Riff creations on social platforms to join a Creator Program. Participation is by invitation or application, entirely at our discretion, and creates no obligation on either side until we agree terms with you in writing.

If you take part: any payment, rate, or deliverable is whatever your written agreement with us says, and this section does not itself promise compensation; you are an independent contractor, not our employee, agent, or partner; you are responsible for your own taxes and for any tax forms we are required to collect before paying you; you must comply with these Terms and with the rules and disclosure requirements of every platform you post on, including clearly disclosing a paid or incentivized relationship where the U.S. FTC Endorsement Guides or equivalent local rules require it; and we may end the program, or your participation in it, at any time. Amounts already earned under a written agreement remain payable.

13.Intellectual property

The App itself — including its software, design, branding, the "Riff" name and logo, and all related content we provide (excluding Your Content and Generated Content) — is owned by Riff and its licensors and is protected by intellectual-property laws. Except for the licenses in Section 2, these Terms grant you no rights in our intellectual property. Any feedback you provide about the App may be used by us without restriction or obligation to you.

14.Copyright & DMCA

We respect intellectual-property rights and expect you to do the same. If you believe content available through the App infringes your copyright, send a notice to our designated agent at hey@theriff.app including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and information reasonably sufficient to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act. We will respond to valid notices, may remove infringing material, and will terminate repeat infringers. Counter-notifications may be submitted to the same address.

15.Third-party services

Riff relies on third-party services, including Apple (App Store distribution and in-app payments), Stripe (payment processing for web purchases), our AI model providers, our backend infrastructure provider (Supabase), and our web hosting provider (Vercel). Your use of the App may be subject to those providers' terms, and we are not responsible for third-party services, their availability, or their acts or omissions. If you export or share Generated Content to another platform, that platform's terms will apply to your use there.

16.Disclaimers

The App and all content are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage.

We do not warrant that the App will be uninterrupted, secure, or error-free; that generation will always succeed; that Generated Content will be accurate, original, non-infringing, protectable, or suitable for any purpose; or that any defects will be corrected. You use the App and all Generated Content at your own risk, and you are responsible for evaluating and clearing rights before any public or commercial use.

17.Limitation of liability

To the fullest extent permitted by law, in no event will Riff or its owners, employees, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or content, arising out of or relating to the App or these Terms, even if advised of the possibility of such damages.

Our total aggregate liability for all claims relating to the App or these Terms will not exceed the greater of (a) the amount you paid for the App — to us, or to Apple for in-app purchases — in the 12 months before the event giving rise to the claim, or (b) US $50.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability is limited to the greatest extent permitted by law.

18.Indemnification

You agree to indemnify, defend, and hold harmless Riff and its owners, employees, and service providers from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content or your use of Generated Content; (b) your use or misuse of the App; (c) your violation of these Terms or any law; or (d) your violation of any third party's rights, including any voice, likeness, publicity, privacy, or intellectual-property right.

19.Termination

You may stop using the App and delete your account or data at any time — from inside the iOS app or from your web account page. We may suspend or terminate your access to the App, remove content, or revoke credits at any time, with or without notice, if we believe you have violated these Terms or to protect the App or its users. Upon termination, the licenses granted to you end. Sections that by their nature should survive — including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive termination.

If we end things without cause. If we terminate or suspend your access for a reason other than your breach of these Terms or applicable law — for example because we discontinue the App — we will refund the unused portion of any subscription period you have already paid us for, and any credits bought from us within the previous 14 days that you have not spent. Purchases billed by Apple are refunded through Apple.

20.Dispute resolution & arbitration

Please read this section carefully — it affects how disputes are resolved and, for most users, requires individual arbitration and a waiver of class actions.

Who this section applies to. This section applies to the fullest extent the law allows. It does not apply where mandatory local law gives you the right to bring proceedings in your own courts or prohibits pre-dispute arbitration agreements — which is the case for many consumers in the EEA and the UK. If that is you, Section 6 governs instead, and you may bring proceedings in the courts of your country of residence.

Governing law. These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration provision and except where the mandatory law of your country of residence applies.

Informal resolution first. Before starting arbitration or a court proceeding, you agree to contact us at hey@theriff.app with a short written description of the dispute and the relief you want, and to try to resolve it informally for at least 30 days. We will do the same before bringing a claim against you. This step is a condition of starting a proceeding, and the deadline for bringing a claim is paused while it runs.

Binding arbitration. If we cannot resolve it, any dispute arising out of or relating to these Terms or the App will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, then in effect, rather than in court — except that either party may instead bring an individual claim in small-claims court if it qualifies. The rules are available at adr.org. One arbitrator decides, and the arbitrator has exclusive authority to resolve disputes about the scope or enforceability of this section, other than the class-action waiver below, which only a court may decide. The arbitration will take place in your county of residence or another mutually agreed location, and may be conducted by phone, video, or written submissions. The arbitrator may award the same individual relief a court could, and the award may be entered as a judgment in any court with jurisdiction.

Fees. The AAA Consumer Arbitration Rules govern who pays what. Those rules cap the consumer filing fee, and we will pay the remainder of the AAA's fees for any claim you bring in good faith for less than US $10,000, including your filing fee if you ask us to. Each party otherwise bears its own legal costs, unless the arbitrator awards them under applicable law.

Coordinated claims. If 25 or more similar arbitration demands are filed against us by or with the assistance of the same lawyers or coordinated group, the parties will ask the AAA to administer them in sequential batches of no more than 50 at a time, resolving one batch before the next begins, so that fees stay proportionate. Deadlines for bringing the remaining claims are paused while the batches proceed.

Class-action waiver. You and Riff agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be brought in court and is severed from the arbitration; the rest of this section still applies to every other claim, and any severed claim is stayed until the arbitration concludes.

Opt-out. You may opt out of this arbitration agreement — and keep every other part of these Terms — within 30 days of first accepting them, by emailing hey@theriff.app with the subject "Arbitration opt-out" and your name and the email or account you use with Riff. Opting out will not affect your access to Riff in any way. If you opt out, or where arbitration is not permitted, disputes will be resolved in the state or federal courts located in El Dorado County, California, and you consent to their jurisdiction — except where Section 6 or mandatory local law gives you the right to sue where you live.

Changes to this section. If we materially change this section after you accept these Terms, the change will not apply to any dispute we already had notice of, and you may reject it by emailing us within 30 days of the change, in which case the version you originally accepted continues to apply between us.

21.Export & sanctions

You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable export-control and sanctions laws and not to use the App for any prohibited end use.

22.Apple-specific terms (iOS app)

This section applies only to the Riff iOS app distributed through Apple's App Store; it does not apply to the web app. These Terms are between you and Riff only, not with Apple. The iOS app is a "Licensed Application" under Apple's Licensed Application End User License Agreement. To the extent these Terms conflict with that agreement, the more restrictive protections in our favor apply as permitted. You acknowledge and agree that:

• Responsibility. Riff, not Apple, is solely responsible for the App and its content.
• Maintenance & support. Apple has no obligation to provide any maintenance or support for the App; that is Riff's responsibility.
• Warranty. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a warranty failure are Riff's responsibility.
• Product claims. Riff, not Apple, is responsible for addressing any claims relating to the App or your use of it, including product-liability claims, claims that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer-protection or similar laws, including in connection with the App's use of frameworks that process content.
• Intellectual property. If a third party claims the App infringes its intellectual-property rights, Riff, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
• Legal compliance. You represent that you are not located in an embargoed country or on a prohibited-parties list, as stated in Section 21.
• Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• Contact. Questions, complaints, or claims about the App should be directed to Riff at hey@theriff.app.

23.General terms

Changes to the App. We may modify, suspend, or discontinue any part of the App at any time. Changes to these Terms. We may update these Terms from time to time; we will update the "Last updated" date and, for material changes, provide notice in the App or on this page. Continued use after changes take effect means you accept them.

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Riff about the App and supersede prior agreements. Severability. If any provision is found unenforceable, the rest remains in effect. No waiver. Our failure to enforce a provision is not a waiver. Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control. Notices. We may provide notices to you in the App; you may contact us at the email below.

24.Contact

Questions about these Terms, a charge, a refund, or a report — one address reaches a human:

Riff — OneClick Commerce LLC
Email: hey@theriff.app